Terms and Conditions of Primera

Welcome to Primera. By accessing and using this website, purchasing our products, or engaging with any of our services, you agree to comply with the following terms and conditions. These terms govern your use of Primera and outline your rights and responsibilities as a customer. Please read them carefully. If you do not agree with these terms, you should discontinue your use of our website and services immediately.

1. General Use

By using the Primera website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements. All content provided on this site is for informational purposes only and is not intended as medical advice. Always consult a licensed healthcare provider before using dietary supplements, including Primera.

2. Product Information

Primera is a dietary supplement designed to support bladder health, kidney function, and overall wellness. While we strive to provide accurate product descriptions, images, and details, we cannot guarantee that all information on the site is error-free or complete. We reserve the right to update or change product information without notice.

3. Payment and Pricing

All prices for Primera products are listed in USD and are subject to change without prior notice. Payments must be made at the time of purchase using the accepted payment methods displayed on the checkout page. Discounts, promotional offers, and pricing adjustments are applicable only during the specified period and cannot be retroactively applied.

4. Shipping Policy

Primera offers shipping across the USA. Delivery times may vary based on your location and selected shipping method. We are not responsible for delays caused by third-party couriers or customs processes. Accurate shipping information must be provided at checkout to ensure successful delivery. If a package is lost or undeliverable due to incorrect information provided by the customer, additional fees may apply for re-shipping.

5. Return and Refund Policy

Primera is backed by a 60-day money-back guarantee. If you are not fully satisfied with your purchase, you may request a refund within 60 days of the purchase date. To initiate a return, please contact our customer support team with your order details. Refunds will be processed within 48 hours of receiving the returned product, less shipping and handling fees. Please note that only products purchased directly from our official website are eligible for refunds.

6. Intellectual Property

All content on the Primera website, including text, images, logos, and graphics, is the exclusive property of Primera and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any materials from our website is strictly prohibited.

7. Limitation of Liability

Primera and its affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. This includes, but is not limited to, issues related to product effectiveness, website errors, or delayed delivery. Always use Primera products as directed and consult a healthcare professional if you have any concerns.

8. User Responsibility

By using Primera, you agree to provide accurate and truthful information during the purchase process. You are solely responsible for maintaining the confidentiality of your account and ensuring that your login credentials are secure. Any misuse or unauthorized use of your account is your responsibility.

9. Privacy Policy

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, store, and use your data.

10. Changes to Terms and Conditions

Primera reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review these terms periodically to stay informed of any updates.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising under or related to these terms shall be resolved exclusively in the courts of the USA.

By using Primera and purchasing our products, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing Primera to support your health and wellness journey.

© Copyright 2025 Primera. All Rights Reserved.